Shipping policy
LAB5 Shipping Policy
At LAB5, every shirt tells a story—and every order supports a greater purpose. We’re more than a brand… we’re a community rooted in culture, history, and empowerment. That means we treat your order with care, respect, and intention.
📦 Processing Time
All LAB5 pieces are made with purpose.
- Orders are processed within 2–5 business days
- During high-demand drops or special collections, processing may take up to 7 business days
- You’ll receive a confirmation email with tracking once your order ships
We appreciate your patience as we create something meaningful just for you.
🚚 Shipping Times
We proudly ship across the U.S.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if selected at checkout)
Delivery times may vary depending on your location and carrier delays.
🌍 Community Commitment
LAB5 is built on legacy and impact.
A portion of our proceeds supports initiatives that uplift and educate our communities. When you shop with us, you’re not just buying apparel—you’re helping keep stories alive and empowering the next generation.
📍 Shipping Rates
Shipping costs are calculated at checkout based on your location and delivery method.
- Free shipping may be offered during promotions or on qualifying orders
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
🚫 Incorrect Addresses
Please double-check your shipping info before placing your order.
- LAB5 is not responsible for packages sent to incorrect addresses provided at checkout
- If you notice an error, contact us immediately at dre@officiallab5.com
📭 Lost or Delayed Packages
We understand how important your order is.
- If your package is delayed or lost, please contact the shipping carrier first
- If you still need help, reach out to us—we’ll do everything we can to support you
🤝 Our Promise
Every LAB5 order represents culture, resilience, and pride. We are committed to delivering your order with care and standing behind every piece we create.
📩 Contact Us
Questions about your order?
Email us anytime at: dre@officiallab5.com
“Built from legacy. Worn with purpose. Delivered with pride.”